Expertise

Crisis Management and Mediation

Overview

Our Crisis Management and Mediation department supports companies and individuals facing complex and sensitive situations, including the management of immediate crises, restructurings, acquisitions, major organisational changes, or the resolution of disputes.

Our mission is to intervene promptly to minimize risk, protect your interests, and restore trust—whether within your teams or with your partners. We design and implement bespoke solutions, tailored to each situation, in both amicable and contentious contexts.

We assist you in anticipating and managing risks related to disruptive events, such as organisational, financial, or social crises, as well as operational difficulties. During periods of transition, we support you through restructurings, help resolve internal or external conflicts, and offer concrete, actionable solutions.

Our expertise in mediation further enables us to resolve disputes constructively and respectfully by facilitating dialogue and working with all parties to find fair and sustainable outcomes.

Our Commitments

  • Clear, transparent communication
  • A proactive legal strategy
  • Continuous support in a secure and confidential environment
  • Maximum responsiveness and availability
  • A commitment to fair, lasting solutions

We stand by your side throughout the process—from the onset of the crisis to its resolution—through mediation, negotiation, or, where necessary, legal proceedings.

 

Our Expertise

  1. Anticipating Crises

  • Prevention and strategic advice: Early-stage support to identify and mitigate financial, human, and organisational risks.
  • Implementation of internal mechanisms: Development of protective frameworks (whistleblower systems, HR policies, delegation of authority, duty of care, etc.).
  • Training and awareness: Interactive programmes for executives, managers, and HR teams to enhance understanding and anticipation of potential crises.

  1. Managing Crises

  • Strategic counsel during crises: Risk and opportunity assessments, guidance in critical decision-making.
  • Communication management: Internas and external communication strategies, image management and messaging.
  • Crisis response measures: Practical solutions to mitigate immediate impacts, including internal investigations and support in urgent decision-making.
  • Restructuring and transition support: Guidance through reorganizations, structural redesigns, and process optimization.
  • Mediation and conflict resolution: Acting as a mediator to facilitate constructive dialogue, defuse tensions, and restore trust among stakeholders.
  • Crisis resolution and risk mitigation: Ongoing involvement until full resolution, through amicable agreements or, where needed, litigation.

  1. Rebuilding and Uniting Stakeholders

  • Restoring relationships: Facilitating understanding and accountability to rebuild harmony among involved parties.
  • Managing resistance to change: Addressing both individual and collective reluctance.
  • Strengthening collective commitment: Supporting the creation of collaborative frameworks and helping define new, shared goals.

 

The Team

Maître Anne-Sophie Cantrel trained in mediation at IFOMENE and has served as a conventional mediator since 2011. Since 2018, she has been registered on the list of mediators for the Paris Court of Appeal.

Depending on the needs of each case, the department may collaborate with a network of trusted professionals — coaches, psychologists, lawyers, and mediators — to place the quality of human relationships at the heart of organisational and systemic strategies.